Frequently Asked Questions (FAQ)

Where are you located?

We are located in the heart of the Village of Amityville.
174 Park Avenue. Amityville, NY 11701

What are your hours?

M - Closed
T-F - 11-6
SA - 10-6
SU - 10-3

How can I best get in touch with customer service?

Please email and allow 24 hours for a response

What is your return/exchange policy?

All stone, crystal, cosmetic, bath, CBD and essential oil sales are final. Clothing, Jewelry, Books and Tarot Cards may be exchanged or returned within fourteen (14) days of purchase with receipt as long as items are in original condition with packaging intact.

I am a small maker, healer, psychic, etc., can I be featured in your shop?

If you would like to be considered, please fill out the following link:

Please note any samples sent to us will not be returned unless you include return postage.

Healers, Psychics, etc. must read, conduct a mini-session, etc. on  a staff-member of Amityville Apothecary in order to be considered for a workshop or special event.

I missed the event I registered for; can I get my money back?

Special Event tickets may be refunded no later than seven (7) days prior to scheduled event. Tickets purchased within seven (7) days of the event are final sale. If event is cancelled by Amityville Apothecary, you will receive a full refund.

What can I expect from a healing session?

While everyone's sessions are different, most experience deep relaxation and a sense of peace. These effects may last for a few days or even weeks.​

Please note, emotions may rise during a healing session. Healing on the energetic level can release physical and emotional blockages in the body. Release is normal and expected throughout a session, though it may not always happen. It can come in the physical form (example, stomach rumbling, releasing gas, coughing, sleeping), the emotional form (example crying or laughing), and/or the spiritual form (astral traveling, feeling outside of your body). Allow yourself to feel anything that comes up to assist with the releasing process. This is a safe place. Your session is kept confidential

Please note: any treatment or session offered at Amityville Apothecary is not in place of traditional medicine. We are not doctors and do not offer medical advice. In a medical emergency always call 911 and/or reach out to your Doctor/Medical Professional.

For Sound Healing Clients: Sound Healing with bowls placed directly on the body is not recommended for pregnant women, those with metal in their body, or those with a pace-maker.

What should I wear to my healing session?

In order to be comfortable, please wear light in color (if possible) and loose fitting clothing.

If scheduled for a sound healing session, please remove your jewelry.

How often should I come for a healing session?

We recommend at least three sessions to receive the full benefit from a session. The effects of energy healing modalities are cumulative, therefore we recommend multiple sessions.

I didn’t like my healing session, can I get a refund?

There are no refunds on Reiki, Crystal, Sound, or Chakra Therapies or Tarot and Astrology Consultations.

Do you have Covid-19 protections in place?

Yes we sure do. We require facemasks for in person shopping; if you do not have a face mask we will gladly provide one free of charge.

We limit the store to four (4) shoppers at a time and newly re-merchandised the store to create social distance.
Hand sanitizer is provided

Note: Crystal Healing/Energy Work is not in place of a physician visit and/or care. If you are sick, please visit your medical doctor or call 911 in case of emergency.